Privacy Policy

At Thriving Stationery, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website or engaging in any transactions with us. By accessing or using our services, you agree to the terms and practices described in this policy.

  1. Information We Collect: We may collect various types of information from you, including but not limited to:
  • Personal identification information (such as name, email address, phone number, and shipping address) that you voluntarily provide when creating an account or making a purchase.
  • Payment information (such as credit card details) necessary to process your transactions securely.
  • Non-personal information, such as your IP address, browser type, and device information, collected through cookies and similar technologies to enhance your browsing experience and improve our services.
  1. How We Use Your Information: We use the information we collect for the following purposes:
  • To process and fulfill your orders, including shipping and delivery.
  • To communicate with you regarding your purchases, account updates, and customer service inquiries.
  • To personalize your experience on our website and provide tailored recommendations and offers.
  • To improve our products, services, and website functionality based on customer feedback and preferences.
  • To detect and prevent fraudulent activities, unauthorized access, or any other misuse of our services.
  • To comply with legal obligations and enforce our terms and conditions.
  1. Information Sharing: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping partners, and marketing agencies. These parties are obligated to keep your information confidential and are only authorized to use it for specific purposes related to our services.

We do not sell, trade, or rent your personal information to third parties for their marketing purposes without your explicit consent. However, we may disclose your information if required by law or to protect our rights, safety, or property.

  1. Data Security: We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and regular security audits. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
  2. Your Choices: You have the right to access, update, or delete your personal information stored in our systems. You can manage your account settings and communication preferences by logging into your account or contacting our customer support team. Please note that certain information may be retained for legal or legitimate business purposes.

You may also choose to disable cookies through your browser settings, although this may affect your browsing experience on our website.

  1. Children's Privacy: Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately, and we will take appropriate steps to remove the information from our systems.
  2. Changes to this Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.
  3. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [email address]. Our dedicated privacy team will be happy to assist you.

By using our services, you acknowledge that you have read, understood, and agreed to the terms and practices described in this Privacy Policy.